Help Center

Lucky Days goes live in Alberta on July 13. Until then, you can:

• 🎮 Play casino games for free in demo mode🎁
• Preview promotions and rewards coming at launch🔍
• Explore the site and get familiar with Lucky Days

Come back on July 13 for special launch promotions, surprises, and a smooth deposit and instant withdrawal experience.

LuckyDays is launching a dedicated Alberta website at luckydays.ca/ab

From 15th June 2026, Alberta players can:

• Create an account
• Complete identity verification (KYC)
• Explore the new website
• Play free-to-play games

At this stage, real-money gaming is not yet available.

From 13th July, once regulation goes live, all site features will be open.

Not at this time. During the pre-registration period, until 13th July, deposits are not available.

Not at this time. During the pre-registration period, until 13th July, real-money wagering is not available.

The Alberta website will go fully live on 13 July 2026.

From that date, eligible Alberta players will be able to access the full regulated gaming experience, including deposits, wagering, and promotional offers (subject to applicable terms and conditions).

Existing Alberta accounts will remain accessible for 30 days following 13 July until the 12th August

During this period, the account is intended for account closure and balance withdrawal activities.

During the transition period, you may:

• Withdraw available funds
• Continue using any bonus that has already been claimed
• Complete wagering requirements associated with already-claimed bonuses (where applicable)

During the 30-day transition period:

• No new bonuses will be issued
• No new promotions will be available
• No wheel rewards or similar promotional features will be available
• No new promotional participation will be permitted

After the transition period ends, all legacy Alberta accounts on the previous website www. luckydays.com/ca will be closed.

Players wishing to continue playing will need to use the new Alberta website

If your legacy account is closed and a balance remains on the account, please contact Customer Support: help.ab@luckydays.ca

Our support team will assist you with the withdrawal process and arrange a manual withdrawal where applicable.

From the 13th July:

• The Alberta website will become fully operational.
• IP-based redirection will be activated for Alberta players.
• Players accessing LuckyDays from Alberta will automatically be directed to 
  luckydays.ca/ab
  .

Once Alberta IP redirection is enabled on 13th July 2026, players connecting from Alberta will automatically be redirected to the Alberta website: luckydays.ca/ab to ensure compliance with provincial regulations.

If you are an existing Alberta player with an account created before the Alberta regulated launch on the 13th July 2026, you will still be able to access your existing account for a limited period of 30 days until 12th August 2026

To access your existing account, you must use one of the following direct links:

LuckyDays
https://luckydays.com/ca?modal=login

SpinAway
https://spinaway.com/ca/login

These links bypass the Alberta IP redirection and allow you to access your existing account.

The Alberta website operates under a separate regulated framework and requires all players to register a new account to comply.

Players should register on the new Alberta website and complete any required verification steps.

Existing accounts from the previous website cannot be transferred to the Alberta regulated website.

If you have questions about your specific situation, please contact Customer Support:help.ab@luckydays.ca

Yes. Since the Alberta website requires a new account, you will need to create a password during registration.

For security reasons, account credentials from the previous website are not transferred to the Alberta website.

The Alberta website is intended for players who are physically located in Alberta when they play.

If you have moved outside Alberta, your eligibility to access the Alberta website will depend on the regulations and licensing requirements applicable to your current location.

If you're unsure which website you should use, please contact Customer Support: help.ab@luckydays.ca

We are not migrating any player data, nor payment methods,  from non-regulated Alberta to a regulated Alberta website
In Alberta we will be offering even more payment methods such as Interac, Visa, MasterCard and Apple Pay.

The available deposit and withdrawal methods will be displayed within the cashier on your Alberta account.

In Alberta we will be offering even more payment methods such as Interac, Visa, MasterCard and Apple Pay.

The available deposit and withdrawal methods will be displayed within the cashier on your Alberta account.

As part of Alberta regulatory requirements, all players must complete identity verification (KYC) on the Alberta website, even if they previously completed verification on another LuckyDays or SpinAway account.

This helps ensure compliance with regulatory and responsible gaming obligations.

Not at this time. Bonuses, promotions, and rewards will not be available during the pre-registration period, until 13th July.

Please stay tuned for exciting promotions during launch!

Many of your favourite games will be available on the new regulated Alberta website . However, game availability may differ from the previous website due to regulatory requirements and supplier availability.

The game selection may change over time as new content is added.